Refund policy
Return & Refund Policy
We want you to love your purchase from Art for Gods Children. If you're not completely satisfied, we're here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, your item must:
- Be unused and in its original condition
- Be returned in its original packaging
- Include proof of purchase
To request a return, please email us at hello@artforgodschildren.com.
Return requests must be approved before items are sent back.
Returns should be mailed to:
Art for Gods Children
PO Box 7257
Appleton, WI 54912
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged or Incorrect Orders
Please inspect your order upon arrival.
If your order is damaged, defective, or you received the wrong item, contact us within 7 days of delivery with:
- Your order number
- A description of the issue
- Photos of the damaged item and packaging
We'll work quickly to make it right.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Clearance or final sale items
- Personalized or custom-made products
- Items showing signs of use or damage caused after delivery
Exchanges
We do not offer direct exchanges.
If you'd like a different item, simply return your original purchase (if eligible) and place a new order.
Refunds
Once your return is received and inspected, we'll notify you whether your refund has been approved.
If approved, refunds are issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process the refund.
If it has been more than 15 business days since your refund was approved, please contact us at:
International Orders
Customers outside the United States are responsible for any customs duties, import taxes, or additional fees charged by their country.
For customers within the European Union, applicable consumer protection laws, including the 14-day cooling-off period where required, will apply.
Because many of our products are made to order, returns are accepted only for eligible items that meet the conditions outlined above.